Global IT Operations and Service Management (ITOSM) Market Research Report 2023

Report ID: 1983748 | Published Date: Jan 2025 | No. of Page: 88 | Base Year: 2024 | Rating: 5 | Webstory: Check our Web story
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1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global IT Operations and Service Management (ITOSM) Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 ITSM
        1.2.3 ITOM
    1.3 Market by Application
        1.3.1 Global IT Operations and Service Management (ITOSM) Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 BFSI
        1.3.3 Telecom and IT
        1.3.4 Government
        1.3.5 Healthcare/Medical/Pharmaceutical
        1.3.6 Aerospace/Defense
        1.3.7 Retail/Wholesale/Distribution
        1.3.8 Manufacturing
        1.3.9 Education
        1.3.10 Others
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global IT Operations and Service Management (ITOSM) Market Perspective (2017-2028)
    2.2 IT Operations and Service Management (ITOSM) Growth Trends by Region
        2.2.1 IT Operations and Service Management (ITOSM) Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 IT Operations and Service Management (ITOSM) Historic Market Size by Region (2017-2022)
        2.2.3 IT Operations and Service Management (ITOSM) Forecasted Market Size by Region (2023-2028)
    2.3 IT Operations and Service Management (ITOSM) Market Dynamics
        2.3.1 IT Operations and Service Management (ITOSM) Industry Trends
        2.3.2 IT Operations and Service Management (ITOSM) Market Drivers
        2.3.3 IT Operations and Service Management (ITOSM) Market Challenges
        2.3.4 IT Operations and Service Management (ITOSM) Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top IT Operations and Service Management (ITOSM) Players by Revenue
        3.1.1 Global Top IT Operations and Service Management (ITOSM) Players by Revenue (2017-2022)
        3.1.2 Global IT Operations and Service Management (ITOSM) Revenue Market Share by Players (2017-2022)
    3.2 Global IT Operations and Service Management (ITOSM) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by IT Operations and Service Management (ITOSM) Revenue
    3.4 Global IT Operations and Service Management (ITOSM) Market Concentration Ratio
        3.4.1 Global IT Operations and Service Management (ITOSM) Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by IT Operations and Service Management (ITOSM) Revenue in 2021
    3.5 IT Operations and Service Management (ITOSM) Key Players Head office and Area Served
    3.6 Key Players IT Operations and Service Management (ITOSM) Product Solution and Service
    3.7 Date of Enter into IT Operations and Service Management (ITOSM) Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 IT Operations and Service Management (ITOSM) Breakdown Data by Type
    4.1 Global IT Operations and Service Management (ITOSM) Historic Market Size by Type (2017-2022)
    4.2 Global IT Operations and Service Management (ITOSM) Forecasted Market Size by Type (2023-2028)
5 IT Operations and Service Management (ITOSM) Breakdown Data by Application
    5.1 Global IT Operations and Service Management (ITOSM) Historic Market Size by Application (2017-2022)
    5.2 Global IT Operations and Service Management (ITOSM) Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America IT Operations and Service Management (ITOSM) Market Size (2017-2028)
    6.2 North America IT Operations and Service Management (ITOSM) Market Size by Country (2017-2022)
    6.3 North America IT Operations and Service Management (ITOSM) Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe IT Operations and Service Management (ITOSM) Market Size (2017-2028)
    7.2 Europe IT Operations and Service Management (ITOSM) Market Size by Country (2017-2022)
    7.3 Europe IT Operations and Service Management (ITOSM) Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific IT Operations and Service Management (ITOSM) Market Size (2017-2028)
    8.2 Asia-Pacific IT Operations and Service Management (ITOSM) Market Size by Country (2017-2022)
    8.3 Asia-Pacific IT Operations and Service Management (ITOSM) Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America IT Operations and Service Management (ITOSM) Market Size (2017-2028)
    9.2 Latin America IT Operations and Service Management (ITOSM) Market Size by Country (2017-2022)
    9.3 Latin America IT Operations and Service Management (ITOSM) Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa IT Operations and Service Management (ITOSM) Market Size (2017-2028)
    10.2 Middle East & Africa IT Operations and Service Management (ITOSM) Market Size by Country (2017-2022)
    10.3 Middle East & Africa IT Operations and Service Management (ITOSM) Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 Microsoft Corporation
        11.1.1 Microsoft Corporation Company Detail
        11.1.2 Microsoft Corporation Business Overview
        11.1.3 Microsoft Corporation IT Operations and Service Management (ITOSM) Introduction
        11.1.4 Microsoft Corporation Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022)
        11.1.5 Microsoft Corporation Recent Development
    11.2 BMC Software
        11.2.1 BMC Software Company Detail
        11.2.2 BMC Software Business Overview
        11.2.3 BMC Software IT Operations and Service Management (ITOSM) Introduction
        11.2.4 BMC Software Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022)
        11.2.5 BMC Software Recent Development
    11.3 Oracle
        11.3.1 Oracle Company Detail
        11.3.2 Oracle Business Overview
        11.3.3 Oracle IT Operations and Service Management (ITOSM) Introduction
        11.3.4 Oracle Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022)
        11.3.5 Oracle Recent Development
    11.4 IBM
        11.4.1 IBM Company Detail
        11.4.2 IBM Business Overview
        11.4.3 IBM IT Operations and Service Management (ITOSM) Introduction
        11.4.4 IBM Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022)
        11.4.5 IBM Recent Development
    11.5 HP
        11.5.1 HP Company Detail
        11.5.2 HP Business Overview
        11.5.3 HP IT Operations and Service Management (ITOSM) Introduction
        11.5.4 HP Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022)
        11.5.5 HP Recent Development
    11.6 Broadcom
        11.6.1 Broadcom Company Detail
        11.6.2 Broadcom Business Overview
        11.6.3 Broadcom IT Operations and Service Management (ITOSM) Introduction
        11.6.4 Broadcom Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022)
        11.6.5 Broadcom Recent Development
    11.7 Dell
        11.7.1 Dell Company Detail
        11.7.2 Dell Business Overview
        11.7.3 Dell IT Operations and Service Management (ITOSM) Introduction
        11.7.4 Dell Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022)
        11.7.5 Dell Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details

List of Tables
    Table 1. Global IT Operations and Service Management (ITOSM) Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of ITSM
    Table 3. Key Players of ITOM
    Table 4. Global IT Operations and Service Management (ITOSM) Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 5. Global IT Operations and Service Management (ITOSM) Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global IT Operations and Service Management (ITOSM) Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global IT Operations and Service Management (ITOSM) Market Share by Region (2017-2022)
    Table 8. Global IT Operations and Service Management (ITOSM) Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global IT Operations and Service Management (ITOSM) Market Share by Region (2023-2028)
    Table 10. IT Operations and Service Management (ITOSM) Market Trends
    Table 11. IT Operations and Service Management (ITOSM) Market Drivers
    Table 12. IT Operations and Service Management (ITOSM) Market Challenges
    Table 13. IT Operations and Service Management (ITOSM) Market Restraints
    Table 14. Global IT Operations and Service Management (ITOSM) Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global IT Operations and Service Management (ITOSM) Market Share by Players (2017-2022)
    Table 16. Global Top IT Operations and Service Management (ITOSM) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Operations and Service Management (ITOSM) as of 2021)
    Table 17. Ranking of Global Top IT Operations and Service Management (ITOSM) Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by IT Operations and Service Management (ITOSM) Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players IT Operations and Service Management (ITOSM) Product Solution and Service
    Table 21. Date of Enter into IT Operations and Service Management (ITOSM) Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global IT Operations and Service Management (ITOSM) Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global IT Operations and Service Management (ITOSM) Revenue Market Share by Type (2017-2022)
    Table 25. Global IT Operations and Service Management (ITOSM) Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global IT Operations and Service Management (ITOSM) Revenue Market Share by Type (2023-2028)
    Table 27. Global IT Operations and Service Management (ITOSM) Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global IT Operations and Service Management (ITOSM) Revenue Market Share by Application (2017-2022)
    Table 29. Global IT Operations and Service Management (ITOSM) Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global IT Operations and Service Management (ITOSM) Revenue Market Share by Application (2023-2028)
    Table 31. North America IT Operations and Service Management (ITOSM) Market Size by Country (2017-2022) & (US$ Million)
    Table 32. North America IT Operations and Service Management (ITOSM) Market Size by Country (2023-2028) & (US$ Million)
    Table 33. Europe IT Operations and Service Management (ITOSM) Market Size by Country (2017-2022) & (US$ Million)
    Table 34. Europe IT Operations and Service Management (ITOSM) Market Size by Country (2023-2028) & (US$ Million)
    Table 35. Asia-Pacific IT Operations and Service Management (ITOSM) Market Size by Region (2017-2022) & (US$ Million)
    Table 36. Asia-Pacific IT Operations and Service Management (ITOSM) Market Size by Region (2023-2028) & (US$ Million)
    Table 37. Latin America IT Operations and Service Management (ITOSM) Market Size by Country (2017-2022) & (US$ Million)
    Table 38. Latin America IT Operations and Service Management (ITOSM) Market Size by Country (2023-2028) & (US$ Million)
    Table 39. Middle East & Africa IT Operations and Service Management (ITOSM) Market Size by Country (2017-2022) & (US$ Million)
    Table 40. Middle East & Africa IT Operations and Service Management (ITOSM) Market Size by Country (2023-2028) & (US$ Million)
    Table 41. Microsoft Corporation Company Detail
    Table 42. Microsoft Corporation Business Overview
    Table 43. Microsoft Corporation IT Operations and Service Management (ITOSM) Product
    Table 44. Microsoft Corporation Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022) & (US$ Million)
    Table 45. Microsoft Corporation Recent Development
    Table 46. BMC Software Company Detail
    Table 47. BMC Software Business Overview
    Table 48. BMC Software IT Operations and Service Management (ITOSM) Product
    Table 49. BMC Software Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022) & (US$ Million)
    Table 50. BMC Software Recent Development
    Table 51. Oracle Company Detail
    Table 52. Oracle Business Overview
    Table 53. Oracle IT Operations and Service Management (ITOSM) Product
    Table 54. Oracle Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022) & (US$ Million)
    Table 55. Oracle Recent Development
    Table 56. IBM Company Detail
    Table 57. IBM Business Overview
    Table 58. IBM IT Operations and Service Management (ITOSM) Product
    Table 59. IBM Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022) & (US$ Million)
    Table 60. IBM Recent Development
    Table 61. HP Company Detail
    Table 62. HP Business Overview
    Table 63. HP IT Operations and Service Management (ITOSM) Product
    Table 64. HP Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022) & (US$ Million)
    Table 65. HP Recent Development
    Table 66. Broadcom Company Detail
    Table 67. Broadcom Business Overview
    Table 68. Broadcom IT Operations and Service Management (ITOSM) Product
    Table 69. Broadcom Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022) & (US$ Million)
    Table 70. Broadcom Recent Development
    Table 71. Dell Company Detail
    Table 72. Dell Business Overview
    Table 73. Dell IT Operations and Service Management (ITOSM) Product
    Table 74. Dell Revenue in IT Operations and Service Management (ITOSM) Business (2017-2022) & (US$ Million)
    Table 75. Dell Recent Development
    Table 76. Research Programs/Design for This Report
    Table 77. Key Data Information from Secondary Sources
    Table 78. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global IT Operations and Service Management (ITOSM) Market Share by Type: 2021 VS 2028
    Figure 2. ITSM Features
    Figure 3. ITOM Features
    Figure 4. Global IT Operations and Service Management (ITOSM) Market Share by Application in 2021 & 2028
    Figure 5. BFSI Case Studies
    Figure 6. Telecom and IT Case Studies
    Figure 7. Government Case Studies
    Figure 8. Healthcare/Medical/Pharmaceutical Case Studies
    Figure 9. Aerospace/Defense Case Studies
    Figure 10. Retail/Wholesale/Distribution Case Studies
    Figure 11. Manufacturing Case Studies
    Figure 12. Education Case Studies
    Figure 13. Others Case Studies
    Figure 14. IT Operations and Service Management (ITOSM) Report Years Considered
    Figure 15. Global IT Operations and Service Management (ITOSM) Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 16. Global IT Operations and Service Management (ITOSM) Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 17. Global IT Operations and Service Management (ITOSM) Market Share by Region: 2021 VS 2028
    Figure 18. Global IT Operations and Service Management (ITOSM) Market Share by Players in 2021
    Figure 19. Global Top IT Operations and Service Management (ITOSM) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Operations and Service Management (ITOSM) as of 2021)
    Figure 20. The Top 10 and 5 Players Market Share by IT Operations and Service Management (ITOSM) Revenue in 2021
    Figure 21. North America IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. North America IT Operations and Service Management (ITOSM) Market Share by Country (2017-2028)
    Figure 23. United States IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 24. Canada IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. Europe IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. Europe IT Operations and Service Management (ITOSM) Market Share by Country (2017-2028)
    Figure 27. Germany IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 28. France IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. U.K. IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. Italy IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Russia IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. Nordic Countries IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. Asia-Pacific IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. Asia-Pacific IT Operations and Service Management (ITOSM) Market Share by Region (2017-2028)
    Figure 35. China IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 36. Japan IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. South Korea IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Southeast Asia IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. India IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 40. Australia IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Latin America IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. Latin America IT Operations and Service Management (ITOSM) Market Share by Country (2017-2028)
    Figure 43. Mexico IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 44. Brazil IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 45. Middle East & Africa IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 46. Middle East & Africa IT Operations and Service Management (ITOSM) Market Share by Country (2017-2028)
    Figure 47. Turkey IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 48. Saudi Arabia IT Operations and Service Management (ITOSM) Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 49. Microsoft Corporation Revenue Growth Rate in IT Operations and Service Management (ITOSM) Business (2017-2022)
    Figure 50. BMC Software Revenue Growth Rate in IT Operations and Service Management (ITOSM) Business (2017-2022)
    Figure 51. Oracle Revenue Growth Rate in IT Operations and Service Management (ITOSM) Business (2017-2022)
    Figure 52. IBM Revenue Growth Rate in IT Operations and Service Management (ITOSM) Business (2017-2022)
    Figure 53. HP Revenue Growth Rate in IT Operations and Service Management (ITOSM) Business (2017-2022)
    Figure 54. Broadcom Revenue Growth Rate in IT Operations and Service Management (ITOSM) Business (2017-2022)
    Figure 55. Dell Revenue Growth Rate in IT Operations and Service Management (ITOSM) Business (2017-2022)
    Figure 56. Bottom-up and Top-down Approaches for This Report
    Figure 57. Data Triangulation
    Figure 58. Key Executives Interviewed
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Companies Included in Reports:
Microsoft Corporation
BMC Software
Oracle
IBM
HP
Broadcom
Dell
Frequently Asked Questions
IT Operations and Service Management (ITOSM) report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
IT Operations and Service Management (ITOSM) report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
IT Operations and Service Management (ITOSM) report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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