Global UCaaS Software Market Research Report 2023

Report ID: 1878499 | Published Date: Jan 2025 | No. of Page: 104 | Base Year: 2024 | Rating: 4.3 | Webstory: Check our Web story
Request Sample Report
Pre-Order Enquiry
Request Discount(%) 
1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global UCaaS Software Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 On-premise
        1.2.3 Cloud-based
    1.3 Market by Application
        1.3.1 Global UCaaS Software Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 Large Enterprises
        1.3.3 SMEs
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global UCaaS Software Market Perspective (2017-2028)
    2.2 UCaaS Software Growth Trends by Region
        2.2.1 UCaaS Software Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 UCaaS Software Historic Market Size by Region (2017-2022)
        2.2.3 UCaaS Software Forecasted Market Size by Region (2023-2028)
    2.3 UCaaS Software Market Dynamics
        2.3.1 UCaaS Software Industry Trends
        2.3.2 UCaaS Software Market Drivers
        2.3.3 UCaaS Software Market Challenges
        2.3.4 UCaaS Software Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top UCaaS Software Players by Revenue
        3.1.1 Global Top UCaaS Software Players by Revenue (2017-2022)
        3.1.2 Global UCaaS Software Revenue Market Share by Players (2017-2022)
    3.2 Global UCaaS Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by UCaaS Software Revenue
    3.4 Global UCaaS Software Market Concentration Ratio
        3.4.1 Global UCaaS Software Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by UCaaS Software Revenue in 2021
    3.5 UCaaS Software Key Players Head office and Area Served
    3.6 Key Players UCaaS Software Product Solution and Service
    3.7 Date of Enter into UCaaS Software Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 UCaaS Software Breakdown Data by Type
    4.1 Global UCaaS Software Historic Market Size by Type (2017-2022)
    4.2 Global UCaaS Software Forecasted Market Size by Type (2023-2028)
5 UCaaS Software Breakdown Data by Application
    5.1 Global UCaaS Software Historic Market Size by Application (2017-2022)
    5.2 Global UCaaS Software Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America UCaaS Software Market Size (2017-2028)
    6.2 North America UCaaS Software Market Size by Country (2017-2022)
    6.3 North America UCaaS Software Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe UCaaS Software Market Size (2017-2028)
    7.2 Europe UCaaS Software Market Size by Country (2017-2022)
    7.3 Europe UCaaS Software Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific UCaaS Software Market Size (2017-2028)
    8.2 Asia-Pacific UCaaS Software Market Size by Country (2017-2022)
    8.3 Asia-Pacific UCaaS Software Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America UCaaS Software Market Size (2017-2028)
    9.2 Latin America UCaaS Software Market Size by Country (2017-2022)
    9.3 Latin America UCaaS Software Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa UCaaS Software Market Size (2017-2028)
    10.2 Middle East & Africa UCaaS Software Market Size by Country (2017-2022)
    10.3 Middle East & Africa UCaaS Software Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 Zoom
        11.1.1 Zoom Company Detail
        11.1.2 Zoom Business Overview
        11.1.3 Zoom UCaaS Software Introduction
        11.1.4 Zoom Revenue in UCaaS Software Business (2017-2022)
        11.1.5 Zoom Recent Development
    11.2 Jive Communications
        11.2.1 Jive Communications Company Detail
        11.2.2 Jive Communications Business Overview
        11.2.3 Jive Communications UCaaS Software Introduction
        11.2.4 Jive Communications Revenue in UCaaS Software Business (2017-2022)
        11.2.5 Jive Communications Recent Development
    11.3 Intermedia
        11.3.1 Intermedia Company Detail
        11.3.2 Intermedia Business Overview
        11.3.3 Intermedia UCaaS Software Introduction
        11.3.4 Intermedia Revenue in UCaaS Software Business (2017-2022)
        11.3.5 Intermedia Recent Development
    11.4 Nextiva
        11.4.1 Nextiva Company Detail
        11.4.2 Nextiva Business Overview
        11.4.3 Nextiva UCaaS Software Introduction
        11.4.4 Nextiva Revenue in UCaaS Software Business (2017-2022)
        11.4.5 Nextiva Recent Development
    11.5 Dialpad
        11.5.1 Dialpad Company Detail
        11.5.2 Dialpad Business Overview
        11.5.3 Dialpad UCaaS Software Introduction
        11.5.4 Dialpad Revenue in UCaaS Software Business (2017-2022)
        11.5.5 Dialpad Recent Development
    11.6 RingCentral
        11.6.1 RingCentral Company Detail
        11.6.2 RingCentral Business Overview
        11.6.3 RingCentral UCaaS Software Introduction
        11.6.4 RingCentral Revenue in UCaaS Software Business (2017-2022)
        11.6.5 RingCentral Recent Development
    11.7 Cisco
        11.7.1 Cisco Company Detail
        11.7.2 Cisco Business Overview
        11.7.3 Cisco UCaaS Software Introduction
        11.7.4 Cisco Revenue in UCaaS Software Business (2017-2022)
        11.7.5 Cisco Recent Development
    11.8 Vonage
        11.8.1 Vonage Company Detail
        11.8.2 Vonage Business Overview
        11.8.3 Vonage UCaaS Software Introduction
        11.8.4 Vonage Revenue in UCaaS Software Business (2017-2022)
        11.8.5 Vonage Recent Development
    11.9 CallTrackingMetrics
        11.9.1 CallTrackingMetrics Company Detail
        11.9.2 CallTrackingMetrics Business Overview
        11.9.3 CallTrackingMetrics UCaaS Software Introduction
        11.9.4 CallTrackingMetrics Revenue in UCaaS Software Business (2017-2022)
        11.9.5 CallTrackingMetrics Recent Development
    11.10 Unify
        11.10.1 Unify Company Detail
        11.10.2 Unify Business Overview
        11.10.3 Unify UCaaS Software Introduction
        11.10.4 Unify Revenue in UCaaS Software Business (2017-2022)
        11.10.5 Unify Recent Development
    11.11 8X8
        11.11.1 8X8 Company Detail
        11.11.2 8X8 Business Overview
        11.11.3 8X8 UCaaS Software Introduction
        11.11.4 8X8 Revenue in UCaaS Software Business (2017-2022)
        11.11.5 8X8 Recent Development
    11.12 Avaya
        11.12.1 Avaya Company Detail
        11.12.2 Avaya Business Overview
        11.12.3 Avaya UCaaS Software Introduction
        11.12.4 Avaya Revenue in UCaaS Software Business (2017-2022)
        11.12.5 Avaya Recent Development
    11.13 Genesys
        11.13.1 Genesys Company Detail
        11.13.2 Genesys Business Overview
        11.13.3 Genesys UCaaS Software Introduction
        11.13.4 Genesys Revenue in UCaaS Software Business (2017-2022)
        11.13.5 Genesys Recent Development
    11.14 Mitel Networks
        11.14.1 Mitel Networks Company Detail
        11.14.2 Mitel Networks Business Overview
        11.14.3 Mitel Networks UCaaS Software Introduction
        11.14.4 Mitel Networks Revenue in UCaaS Software Business (2017-2022)
        11.14.5 Mitel Networks Recent Development
    11.15 Fuze
        11.15.1 Fuze Company Detail
        11.15.2 Fuze Business Overview
        11.15.3 Fuze UCaaS Software Introduction
        11.15.4 Fuze Revenue in UCaaS Software Business (2017-2022)
        11.15.5 Fuze Recent Development
    11.16 I-control
        11.16.1 I-control Company Detail
        11.16.2 I-control Business Overview
        11.16.3 I-control UCaaS Software Introduction
        11.16.4 I-control Revenue in UCaaS Software Business (2017-2022)
        11.16.5 I-control Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details

List of Tables
    Table 1. Global UCaaS Software Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of On-premise
    Table 3. Key Players of Cloud-based
    Table 4. Global UCaaS Software Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 5. Global UCaaS Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global UCaaS Software Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global UCaaS Software Market Share by Region (2017-2022)
    Table 8. Global UCaaS Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global UCaaS Software Market Share by Region (2023-2028)
    Table 10. UCaaS Software Market Trends
    Table 11. UCaaS Software Market Drivers
    Table 12. UCaaS Software Market Challenges
    Table 13. UCaaS Software Market Restraints
    Table 14. Global UCaaS Software Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global UCaaS Software Market Share by Players (2017-2022)
    Table 16. Global Top UCaaS Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in UCaaS Software as of 2021)
    Table 17. Ranking of Global Top UCaaS Software Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by UCaaS Software Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players UCaaS Software Product Solution and Service
    Table 21. Date of Enter into UCaaS Software Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global UCaaS Software Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global UCaaS Software Revenue Market Share by Type (2017-2022)
    Table 25. Global UCaaS Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global UCaaS Software Revenue Market Share by Type (2023-2028)
    Table 27. Global UCaaS Software Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global UCaaS Software Revenue Market Share by Application (2017-2022)
    Table 29. Global UCaaS Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global UCaaS Software Revenue Market Share by Application (2023-2028)
    Table 31. North America UCaaS Software Market Size by Country (2017-2022) & (US$ Million)
    Table 32. North America UCaaS Software Market Size by Country (2023-2028) & (US$ Million)
    Table 33. Europe UCaaS Software Market Size by Country (2017-2022) & (US$ Million)
    Table 34. Europe UCaaS Software Market Size by Country (2023-2028) & (US$ Million)
    Table 35. Asia-Pacific UCaaS Software Market Size by Region (2017-2022) & (US$ Million)
    Table 36. Asia-Pacific UCaaS Software Market Size by Region (2023-2028) & (US$ Million)
    Table 37. Latin America UCaaS Software Market Size by Country (2017-2022) & (US$ Million)
    Table 38. Latin America UCaaS Software Market Size by Country (2023-2028) & (US$ Million)
    Table 39. Middle East & Africa UCaaS Software Market Size by Country (2017-2022) & (US$ Million)
    Table 40. Middle East & Africa UCaaS Software Market Size by Country (2023-2028) & (US$ Million)
    Table 41. Zoom Company Detail
    Table 42. Zoom Business Overview
    Table 43. Zoom UCaaS Software Product
    Table 44. Zoom Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 45. Zoom Recent Development
    Table 46. Jive Communications Company Detail
    Table 47. Jive Communications Business Overview
    Table 48. Jive Communications UCaaS Software Product
    Table 49. Jive Communications Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 50. Jive Communications Recent Development
    Table 51. Intermedia Company Detail
    Table 52. Intermedia Business Overview
    Table 53. Intermedia UCaaS Software Product
    Table 54. Intermedia Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 55. Intermedia Recent Development
    Table 56. Nextiva Company Detail
    Table 57. Nextiva Business Overview
    Table 58. Nextiva UCaaS Software Product
    Table 59. Nextiva Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 60. Nextiva Recent Development
    Table 61. Dialpad Company Detail
    Table 62. Dialpad Business Overview
    Table 63. Dialpad UCaaS Software Product
    Table 64. Dialpad Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 65. Dialpad Recent Development
    Table 66. RingCentral Company Detail
    Table 67. RingCentral Business Overview
    Table 68. RingCentral UCaaS Software Product
    Table 69. RingCentral Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 70. RingCentral Recent Development
    Table 71. Cisco Company Detail
    Table 72. Cisco Business Overview
    Table 73. Cisco UCaaS Software Product
    Table 74. Cisco Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 75. Cisco Recent Development
    Table 76. Vonage Company Detail
    Table 77. Vonage Business Overview
    Table 78. Vonage UCaaS Software Product
    Table 79. Vonage Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 80. Vonage Recent Development
    Table 81. CallTrackingMetrics Company Detail
    Table 82. CallTrackingMetrics Business Overview
    Table 83. CallTrackingMetrics UCaaS Software Product
    Table 84. CallTrackingMetrics Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 85. CallTrackingMetrics Recent Development
    Table 86. Unify Company Detail
    Table 87. Unify Business Overview
    Table 88. Unify UCaaS Software Product
    Table 89. Unify Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 90. Unify Recent Development
    Table 91. 8X8 Company Detail
    Table 92. 8X8 Business Overview
    Table 93. 8X8 UCaaS SoftwareProduct
    Table 94. 8X8 Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 95. 8X8 Recent Development
    Table 96. Avaya Company Detail
    Table 97. Avaya Business Overview
    Table 98. Avaya UCaaS SoftwareProduct
    Table 99. Avaya Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 100. Avaya Recent Development
    Table 101. Genesys Company Detail
    Table 102. Genesys Business Overview
    Table 103. Genesys UCaaS SoftwareProduct
    Table 104. Genesys Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 105. Genesys Recent Development
    Table 106. Mitel Networks Company Detail
    Table 107. Mitel Networks Business Overview
    Table 108. Mitel Networks UCaaS SoftwareProduct
    Table 109. Mitel Networks Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 110. Mitel Networks Recent Development
    Table 111. Fuze Company Detail
    Table 112. Fuze Business Overview
    Table 113. Fuze UCaaS SoftwareProduct
    Table 114. Fuze Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 115. Fuze Recent Development
    Table 116. I-control Company Detail
    Table 117. I-control Business Overview
    Table 118. I-control UCaaS SoftwareProduct
    Table 119. I-control Revenue in UCaaS Software Business (2017-2022) & (US$ Million)
    Table 120. I-control Recent Development
    Table 121. Research Programs/Design for This Report
    Table 122. Key Data Information from Secondary Sources
    Table 123. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global UCaaS Software Market Share by Type: 2021 VS 2028
    Figure 2. On-premise Features
    Figure 3. Cloud-based Features
    Figure 4. Global UCaaS Software Market Share by Application in 2021 & 2028
    Figure 5. Large Enterprises Case Studies
    Figure 6. SMEs Case Studies
    Figure 7. UCaaS Software Report Years Considered
    Figure 8. Global UCaaS Software Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 9. Global UCaaS Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 10. Global UCaaS Software Market Share by Region: 2021 VS 2028
    Figure 11. Global UCaaS Software Market Share by Players in 2021
    Figure 12. Global Top UCaaS Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in UCaaS Software as of 2021)
    Figure 13. The Top 10 and 5 Players Market Share by UCaaS Software Revenue in 2021
    Figure 14. North America UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 15. North America UCaaS Software Market Share by Country (2017-2028)
    Figure 16. United States UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 17. Canada UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 18. Europe UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 19. Europe UCaaS Software Market Share by Country (2017-2028)
    Figure 20. Germany UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 21. France UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. U.K. UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 23. Italy UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 24. Russia UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. Nordic Countries UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. Asia-Pacific UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Asia-Pacific UCaaS Software Market Share by Region (2017-2028)
    Figure 28. China UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Japan UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. South Korea UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Southeast Asia UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. India UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. Australia UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. Latin America UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Latin America UCaaS Software Market Share by Country (2017-2028)
    Figure 36. Mexico UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Brazil UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Middle East & Africa UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Middle East & Africa UCaaS Software Market Share by Country (2017-2028)
    Figure 40. Turkey UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Saudi Arabia UCaaS Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. Zoom Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 43. Jive Communications Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 44. Intermedia Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 45. Nextiva Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 46. Dialpad Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 47. RingCentral Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 48. Cisco Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 49. Vonage Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 50. CallTrackingMetrics Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 51. Unify Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 52. 8X8 Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 53. Avaya Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 54. Genesys Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 55. Mitel Networks Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 56. Fuze Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 57. I-control Revenue Growth Rate in UCaaS Software Business (2017-2022)
    Figure 58. Bottom-up and Top-down Approaches for This Report
    Figure 59. Data Triangulation
    Figure 60. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
Zoom
Jive Communications
Intermedia
Nextiva
Dialpad
RingCentral
Cisco
Vonage
CallTrackingMetrics
Unify
8X8
Avaya
Genesys
Mitel Networks
Fuze
I-control
Frequently Asked Questions
UCaaS Software report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
UCaaS Software report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
UCaaS Software report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

Related Reports