Online Complaint Management Services Market, Global Outlook and Forecast 2024-2031

Report ID: 1647412 | Published Date: Jan 2025 | No. of Page: 60 | Base Year: 2024 | Rating: 4.9 | Webstory: Check our Web story
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1 Introduction to Research & Analysis Reports
    1.1 Online Complaint Management Services Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Online Complaint Management Services Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Online Complaint Management Services Overall Market Size
    2.1 Global Online Complaint Management Services Market Size: 2021 VS 2028
    2.2 Global Online Complaint Management Services Market Size, Prospects & Forecasts: 2017-2028
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Online Complaint Management Services Players in Global Market
    3.2 Top Global Online Complaint Management Services Companies Ranked by Revenue
    3.3 Global Online Complaint Management Services Revenue by Companies
    3.4 Top 3 and Top 5 Online Complaint Management Services Companies in Global Market, by Revenue in 2021
    3.5 Global Companies Online Complaint Management Services Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Online Complaint Management Services Players in Global Market
        3.6.1 List of Global Tier 1 Online Complaint Management Services Companies
        3.6.2 List of Global Tier 2 and Tier 3 Online Complaint Management Services Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 by Type - Global Online Complaint Management Services Market Size Markets, 2021 & 2028
        4.1.2 Cloud Based
        4.1.3 Web Based
    4.2 By Type - Global Online Complaint Management Services Revenue & Forecasts
        4.2.1 By Type - Global Online Complaint Management Services Revenue, 2017-2022
        4.2.2 By Type - Global Online Complaint Management Services Revenue, 2023-2028
        4.2.3 By Type - Global Online Complaint Management Services Revenue Market Share, 2017-2028
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Online Complaint Management Services Market Size, 2021 & 2028
        5.1.2 Small & Medium Enterprise
        5.1.3 Large Enterprise
    5.2 By Application - Global Online Complaint Management Services Revenue & Forecasts
        5.2.1 By Application - Global Online Complaint Management Services Revenue, 2017-2022
        5.2.2 By Application - Global Online Complaint Management Services Revenue, 2023-2028
        5.2.3 By Application - Global Online Complaint Management Services Revenue Market Share, 2017-2028
6 Sights by Region
    6.1 By Region - Global Online Complaint Management Services Market Size, 2021 & 2028
    6.2 By Region - Global Online Complaint Management Services Revenue & Forecasts
        6.2.1 By Region - Global Online Complaint Management Services Revenue, 2017-2022
        6.2.2 By Region - Global Online Complaint Management Services Revenue, 2023-2028
        6.2.3 By Region - Global Online Complaint Management Services Revenue Market Share, 2017-2028
    6.3 North America
        6.3.1 By Country - North America Online Complaint Management Services Revenue, 2017-2028
        6.3.2 US Online Complaint Management Services Market Size, 2017-2028
        6.3.3 Canada Online Complaint Management Services Market Size, 2017-2028
        6.3.4 Mexico Online Complaint Management Services Market Size, 2017-2028
    6.4 Europe
        6.4.1 By Country - Europe Online Complaint Management Services Revenue, 2017-2028
        6.4.2 Germany Online Complaint Management Services Market Size, 2017-2028
        6.4.3 France Online Complaint Management Services Market Size, 2017-2028
        6.4.4 U.K. Online Complaint Management Services Market Size, 2017-2028
        6.4.5 Italy Online Complaint Management Services Market Size, 2017-2028
        6.4.6 Russia Online Complaint Management Services Market Size, 2017-2028
        6.4.7 Nordic Countries Online Complaint Management Services Market Size, 2017-2028
        6.4.8 Benelux Online Complaint Management Services Market Size, 2017-2028
    6.5 Asia
        6.5.1 By Region - Asia Online Complaint Management Services Revenue, 2017-2028
        6.5.2 China Online Complaint Management Services Market Size, 2017-2028
        6.5.3 Japan Online Complaint Management Services Market Size, 2017-2028
        6.5.4 South Korea Online Complaint Management Services Market Size, 2017-2028
        6.5.5 Southeast Asia Online Complaint Management Services Market Size, 2017-2028
        6.5.6 India Online Complaint Management Services Market Size, 2017-2028
    6.6 South America
        6.6.1 By Country - South America Online Complaint Management Services Revenue, 2017-2028
        6.6.2 Brazil Online Complaint Management Services Market Size, 2017-2028
        6.6.3 Argentina Online Complaint Management Services Market Size, 2017-2028
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Online Complaint Management Services Revenue, 2017-2028
        6.7.2 Turkey Online Complaint Management Services Market Size, 2017-2028
        6.7.3 Israel Online Complaint Management Services Market Size, 2017-2028
        6.7.4 Saudi Arabia Online Complaint Management Services Market Size, 2017-2028
        6.7.5 UAE Online Complaint Management Services Market Size, 2017-2028
7 Players Profiles
    7.1 Bitrix24
        7.1.1 Bitrix24 Corporate Summary
        7.1.2 Bitrix24 Business Overview
        7.1.3 Bitrix24 Online Complaint Management Services Major Product Offerings
        7.1.4 Bitrix24 Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.1.5 Bitrix24 Key News
    7.2 Zoho
        7.2.1 Zoho Corporate Summary
        7.2.2 Zoho Business Overview
        7.2.3 Zoho Online Complaint Management Services Major Product Offerings
        7.2.4 Zoho Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.2.5 Zoho Key News
    7.3 ProProfs
        7.3.1 ProProfs Corporate Summary
        7.3.2 ProProfs Business Overview
        7.3.3 ProProfs Online Complaint Management Services Major Product Offerings
        7.3.4 ProProfs Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.3.5 ProProfs Key News
    7.4 NCM
        7.4.1 NCM Corporate Summary
        7.4.2 NCM Business Overview
        7.4.3 NCM Online Complaint Management Services Major Product Offerings
        7.4.4 NCM Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.4.5 NCM Key News
    7.5 Sprinklr
        7.5.1 Sprinklr Corporate Summary
        7.5.2 Sprinklr Business Overview
        7.5.3 Sprinklr Online Complaint Management Services Major Product Offerings
        7.5.4 Sprinklr Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.5.5 Sprinklr Key News
    7.6 SalesBabu
        7.6.1 SalesBabu Corporate Summary
        7.6.2 SalesBabu Business Overview
        7.6.3 SalesBabu Online Complaint Management Services Major Product Offerings
        7.6.4 SalesBabu Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.6.5 SalesBabu Key News
    7.7 OctopusPro
        7.7.1 OctopusPro Corporate Summary
        7.7.2 OctopusPro Business Overview
        7.7.3 OctopusPro Online Complaint Management Services Major Product Offerings
        7.7.4 OctopusPro Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.7.5 OctopusPro Key News
    7.8 Tata Power-DDL
        7.8.1 Tata Power-DDL Corporate Summary
        7.8.2 Tata Power-DDL Business Overview
        7.8.3 Tata Power-DDL Online Complaint Management Services Major Product Offerings
        7.8.4 Tata Power-DDL Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.8.5 Tata Power-DDL Key News
    7.9 SlideShare
        7.9.1 SlideShare Corporate Summary
        7.9.2 SlideShare Business Overview
        7.9.3 SlideShare Online Complaint Management Services Major Product Offerings
        7.9.4 SlideShare Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.9.5 SlideShare Key News
    7.10 HubSpot
        7.10.1 HubSpot Corporate Summary
        7.10.2 HubSpot Business Overview
        7.10.3 HubSpot Online Complaint Management Services Major Product Offerings
        7.10.4 HubSpot Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.10.5 HubSpot Key News
    7.11 Capsule CRM
        7.11.1 Capsule CRM Corporate Summary
        7.11.2 Capsule CRM Business Overview
        7.11.3 Capsule CRM Online Complaint Management Services Major Product Offerings
        7.11.4 Capsule CRM Online Complaint Management Services Revenue in Global Market (2017-2022)
        7.11.5 Capsule CRM Key News
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

List of Tables
    Table 1. Online Complaint Management Services Market Opportunities & Trends in Global Market
    Table 2. Online Complaint Management Services Market Drivers in Global Market
    Table 3. Online Complaint Management Services Market Restraints in Global Market
    Table 4. Key Players of Online Complaint Management Services in Global Market
    Table 5. Top Online Complaint Management Services Players in Global Market, Ranking by Revenue (2021)
    Table 6. Global Online Complaint Management Services Revenue by Companies, (US$, Mn), 2017-2022
    Table 7. Global Online Complaint Management Services Revenue Share by Companies, 2017-2022
    Table 8. Global Companies Online Complaint Management Services Product Type
    Table 9. List of Global Tier 1 Online Complaint Management Services Companies, Revenue (US$, Mn) in 2021 and Market Share
    Table 10. List of Global Tier 2 and Tier 3 Online Complaint Management Services Companies, Revenue (US$, Mn) in 2021 and Market Share
    Table 11. By Type – Global Online Complaint Management Services Revenue, (US$, Mn), 2021 & 2028
    Table 12. By Type - Online Complaint Management Services Revenue in Global (US$, Mn), 2017-2022
    Table 13. By Type - Online Complaint Management Services Revenue in Global (US$, Mn), 2023-2028
    Table 14. By Application – Global Online Complaint Management Services Revenue, (US$, Mn), 2021 & 2028
    Table 15. By Application - Online Complaint Management Services Revenue in Global (US$, Mn), 2017-2022
    Table 16. By Application - Online Complaint Management Services Revenue in Global (US$, Mn), 2023-2028
    Table 17. By Region – Global Online Complaint Management Services Revenue, (US$, Mn), 2021 & 2028
    Table 18. By Region - Global Online Complaint Management Services Revenue (US$, Mn), 2017-2022
    Table 19. By Region - Global Online Complaint Management Services Revenue (US$, Mn), 2023-2028
    Table 20. By Country - North America Online Complaint Management Services Revenue, (US$, Mn), 2017-2022
    Table 21. By Country - North America Online Complaint Management Services Revenue, (US$, Mn), 2023-2028
    Table 22. By Country - Europe Online Complaint Management Services Revenue, (US$, Mn), 2017-2022
    Table 23. By Country - Europe Online Complaint Management Services Revenue, (US$, Mn), 2023-2028
    Table 24. By Region - Asia Online Complaint Management Services Revenue, (US$, Mn), 2017-2022
    Table 25. By Region - Asia Online Complaint Management Services Revenue, (US$, Mn), 2023-2028
    Table 26. By Country - South America Online Complaint Management Services Revenue, (US$, Mn), 2017-2022
    Table 27. By Country - South America Online Complaint Management Services Revenue, (US$, Mn), 2023-2028
    Table 28. By Country - Middle East & Africa Online Complaint Management Services Revenue, (US$, Mn), 2017-2022
    Table 29. By Country - Middle East & Africa Online Complaint Management Services Revenue, (US$, Mn), 2023-2028
    Table 30. Bitrix24 Corporate Summary
    Table 31. Bitrix24 Online Complaint Management Services Product Offerings
    Table 32. Bitrix24 Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
    Table 33. Zoho Corporate Summary
    Table 34. Zoho Online Complaint Management Services Product Offerings
    Table 35. Zoho Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
    Table 36. ProProfs Corporate Summary
    Table 37. ProProfs Online Complaint Management Services Product Offerings
    Table 38. ProProfs Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
    Table 39. NCM Corporate Summary
    Table 40. NCM Online Complaint Management Services Product Offerings
    Table 41. NCM Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
    Table 42. Sprinklr Corporate Summary
    Table 43. Sprinklr Online Complaint Management Services Product Offerings
    Table 44. Sprinklr Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
    Table 45. SalesBabu Corporate Summary
    Table 46. SalesBabu Online Complaint Management Services Product Offerings
    Table 47. SalesBabu Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
    Table 48. OctopusPro Corporate Summary
    Table 49. OctopusPro Online Complaint Management Services Product Offerings
    Table 50. OctopusPro Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
    Table 51. Tata Power-DDL Corporate Summary
    Table 52. Tata Power-DDL Online Complaint Management Services Product Offerings
    Table 53. Tata Power-DDL Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
    Table 54. SlideShare Corporate Summary
    Table 55. SlideShare Online Complaint Management Services Product Offerings
    Table 56. SlideShare Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
    Table 57. HubSpot Corporate Summary
    Table 58. HubSpot Online Complaint Management Services Product Offerings
    Table 59. HubSpot Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
    Table 60. Capsule CRM Corporate Summary
    Table 61. Capsule CRM Online Complaint Management Services Product Offerings
    Table 62. Capsule CRM Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
List of Figures
    Figure 1. Online Complaint Management Services Segment by Type in 2021
    Figure 2. Online Complaint Management Services Segment by Application in 2021
    Figure 3. Global Online Complaint Management Services Market Overview: 2021
    Figure 4. Key Caveats
    Figure 5. Global Online Complaint Management Services Market Size: 2021 VS 2028 (US$, Mn)
    Figure 6. Global Online Complaint Management Services Revenue, 2017-2028 (US$, Mn)
    Figure 7. The Top 3 and 5 Players Market Share by Online Complaint Management Services Revenue in 2021
    Figure 8. By Type - Global Online Complaint Management Services Revenue Market Share, 2017-2028
    Figure 9. By Application - Global Online Complaint Management Services Revenue Market Share, 2017-2028
    Figure 10. By Region - Global Online Complaint Management Services Revenue Market Share, 2017-2028
    Figure 11. By Country - North America Online Complaint Management Services Revenue Market Share, 2017-2028
    Figure 12. US Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 13. Canada Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 14. Mexico Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 15. By Country - Europe Online Complaint Management Services Revenue Market Share, 2017-2028
    Figure 16. Germany Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 17. France Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 18. U.K. Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 19. Italy Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 20. Russia Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 21. Nordic Countries Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 22. Benelux Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 23. By Region - Asia Online Complaint Management Services Revenue Market Share, 2017-2028
    Figure 24. China Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 25. Japan Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 26. South Korea Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 27. Southeast Asia Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 28. India Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 29. By Country - South America Online Complaint Management Services Revenue Market Share, 2017-2028
    Figure 30. Brazil Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 31. Argentina Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 32. By Country - Middle East & Africa Online Complaint Management Services Revenue Market Share, 2017-2028
    Figure 33. Turkey Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 34. Israel Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 35. Saudi Arabia Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 36. UAE Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
    Figure 37. Bitrix24 Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 38. Zoho Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 39. ProProfs Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 40. NCM Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 41. Sprinklr Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 42. SalesBabu Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 43. OctopusPro Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 44. Tata Power-DDL Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 45. SlideShare Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 46. HubSpot Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 47. Capsule CRM Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
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Frequently Asked Questions
Online Complaint Management Services Market report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Online Complaint Management Services Market report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Online Complaint Management Services Market report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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