Global Social Customer Relationship Management (CRM) Software Market Insights and Forecast to 2028

Report ID: 1548988 | Published Date: Jan 2025 | No. of Page: 105 | Base Year: 2024 | Rating: 4.7 | Webstory: Check our Web story
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1 Report Business Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
        1.2.2 Cloud-based
        1.2.3 On-premises
    1.3 Market by Application
        1.3.1 Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
        1.3.2 SMEs
        1.3.3 Large Enterprises
        1.3.4 Others
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Social Customer Relationship Management (CRM) Software Market Perspective (2017-2028)
    2.2 Social Customer Relationship Management (CRM) Software Growth Trends by Region
        2.2.1 Social Customer Relationship Management (CRM) Software Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Social Customer Relationship Management (CRM) Software Historic Market Size by Region (2017-2022)
        2.2.3 Social Customer Relationship Management (CRM) Software Forecasted Market Size by Region (2023-2028)
    2.3 Social Customer Relationship Management (CRM) Software Market Dynamics
        2.3.1 Social Customer Relationship Management (CRM) Software Industry Trends
        2.3.2 Social Customer Relationship Management (CRM) Software Market Drivers
        2.3.3 Social Customer Relationship Management (CRM) Software Market Challenges
        2.3.4 Social Customer Relationship Management (CRM) Software Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Social Customer Relationship Management (CRM) Software Players by Revenue
        3.1.1 Global Top Social Customer Relationship Management (CRM) Software Players by Revenue (2017-2022)
        3.1.2 Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Players (2017-2022)
    3.2 Global Social Customer Relationship Management (CRM) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Social Customer Relationship Management (CRM) Software Revenue
    3.4 Global Social Customer Relationship Management (CRM) Software Market Concentration Ratio
        3.4.1 Global Social Customer Relationship Management (CRM) Software Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Social Customer Relationship Management (CRM) Software Revenue in 2021
    3.5 Social Customer Relationship Management (CRM) Software Key Players Head office and Area Served
    3.6 Key Players Social Customer Relationship Management (CRM) Software Product Solution and Service
    3.7 Date of Enter into Social Customer Relationship Management (CRM) Software Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Social Customer Relationship Management (CRM) Software Breakdown Data by Type
    4.1 Global Social Customer Relationship Management (CRM) Software Historic Market Size by Type (2017-2022)
    4.2 Global Social Customer Relationship Management (CRM) Software Forecasted Market Size by Type (2023-2028)
5 Social Customer Relationship Management (CRM) Software Breakdown Data by Application
    5.1 Global Social Customer Relationship Management (CRM) Software Historic Market Size by Application (2017-2022)
    5.2 Global Social Customer Relationship Management (CRM) Software Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Social Customer Relationship Management (CRM) Software Market Size (2017-2028)
    6.2 North America Social Customer Relationship Management (CRM) Software Market Size by Type
        6.2.1 North America Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022)
        6.2.2 North America Social Customer Relationship Management (CRM) Software Market Size by Type (2023-2028)
        6.2.3 North America Social Customer Relationship Management (CRM) Software Market Share by Type (2017-2028)
    6.3 North America Social Customer Relationship Management (CRM) Software Market Size by Application
        6.3.1 North America Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022)
        6.3.2 North America Social Customer Relationship Management (CRM) Software Market Size by Application (2023-2028)
        6.3.3 North America Social Customer Relationship Management (CRM) Software Market Share by Application (2017-2028)
    6.4 North America Social Customer Relationship Management (CRM) Software Market Size by Country
        6.4.1 North America Social Customer Relationship Management (CRM) Software Market Size by Country (2017-2022)
        6.4.2 North America Social Customer Relationship Management (CRM) Software Market Size by Country (2023-2028)
        6.4.3 U.S.
        6.4.4 Canada
7 Europe
    7.1 Europe Social Customer Relationship Management (CRM) Software Market Size (2017-2028)
    7.2 Europe Social Customer Relationship Management (CRM) Software Market Size by Type
        7.2.1 Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022)
        7.2.2 Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2023-2028)
        7.2.3 Europe Social Customer Relationship Management (CRM) Software Market Share by Type (2017-2028)
    7.3 Europe Social Customer Relationship Management (CRM) Software Market Size by Application
        7.3.1 Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022)
        7.3.2 Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2023-2028)
        7.3.3 Europe Social Customer Relationship Management (CRM) Software Market Share by Application (2017-2028)
    7.4 Europe Social Customer Relationship Management (CRM) Software Market Size by Country
        7.4.1 Europe Social Customer Relationship Management (CRM) Software Market Size by Country (2017-2022)
        7.4.2 Europe Social Customer Relationship Management (CRM) Software Market Size by Country (2023-2028)
        7.4.3 Germany
        7.4.4 France
        7.4.5 U.K.
        7.4.6 Italy
        7.4.7 Russia
        7.4.8 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size (2017-2028)
    8.2 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size by Type
        8.2.1 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022)
        8.2.2 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size by Type (2023-2028)
        8.2.3 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Share by Type (2017-2028)
    8.3 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size by Application
        8.3.1 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022)
        8.3.2 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size by Application (2023-2028)
        8.3.3 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Share by Application (2017-2028)
    8.4 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size by Region
        8.4.1 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size by Region (2017-2022)
        8.4.2 Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size by Region (2023-2028)
        8.4.3 China
        8.4.4 Japan
        8.4.5 South Korea
        8.4.6 Southeast Asia
        8.4.7 India
        8.4.8 Australia 
9 Latin America
    9.1 Latin America Social Customer Relationship Management (CRM) Software Market Size (2017-2028)
    9.2 Latin America Social Customer Relationship Management (CRM) Software Market Size by Type
        9.2.1 Latin America Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022)
        9.2.2 Latin America Social Customer Relationship Management (CRM) Software Market Size by Type (2023-2028)
        9.2.3 Latin America Social Customer Relationship Management (CRM) Software Market Share by Type (2017-2028)
    9.3 Latin America Social Customer Relationship Management (CRM) Software Market Size by Application
        9.3.1 Latin America Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022)
        9.3.2 Latin America Social Customer Relationship Management (CRM) Software Market Size by Application (2023-2028)
        9.3.3 Latin America Social Customer Relationship Management (CRM) Software Market Share by Application (2017-2028)
    9.4 Latin America Social Customer Relationship Management (CRM) Software Market Size by Country
        9.4.1 Latin America Social Customer Relationship Management (CRM) Software Market Size by Country (2017-2022)
        9.4.2 Latin America Social Customer Relationship Management (CRM) Software Market Size by Country (2023-2028)
        9.4.3 Mexico
        9.4.4 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size (2017-2028)
    10.2 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Type
        10.2.1 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022)
        10.2.2 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Type (2023-2028)
        10.2.3 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Share by Type (2017-2028)
    10.3 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Application
        10.3.1 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022)
        10.3.2 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Application (2023-2028)
        10.3.3 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Share by Application (2017-2028)
    10.4 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Country
        10.4.1 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Country (2017-2022)
        10.4.2 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Country (2023-2028)
        10.4.3 Turkey
        10.4.4 Saudi Arabia
        10.4.5 UAE
11 Key Players Profiles
    11.1 Salesforce.com
        11.1.1 Salesforce.com Company Details
        11.1.2 Salesforce.com Business Overview
        11.1.3 Salesforce.com Social Customer Relationship Management (CRM) Software Introduction
        11.1.4 Salesforce.com Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.1.5 Salesforce.com Recent Developments
    11.2 SAP AG
        11.2.1 SAP AG Company Details
        11.2.2 SAP AG Business Overview
        11.2.3 SAP AG Social Customer Relationship Management (CRM) Software Introduction
        11.2.4 SAP AG Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.2.5 SAP AG Recent Developments
    11.3 Oracle
        11.3.1 Oracle Company Details
        11.3.2 Oracle Business Overview
        11.3.3 Oracle Social Customer Relationship Management (CRM) Software Introduction
        11.3.4 Oracle Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.3.5 Oracle Recent Developments
    11.4 Microsoft Dynamics CRM
        11.4.1 Microsoft Dynamics CRM Company Details
        11.4.2 Microsoft Dynamics CRM Business Overview
        11.4.3 Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Introduction
        11.4.4 Microsoft Dynamics CRM Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.4.5 Microsoft Dynamics CRM Recent Developments
    11.5 Jive Software
        11.5.1 Jive Software Company Details
        11.5.2 Jive Software Business Overview
        11.5.3 Jive Software Social Customer Relationship Management (CRM) Software Introduction
        11.5.4 Jive Software Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.5.5 Jive Software Recent Developments
    11.6 Lithium Technologies
        11.6.1 Lithium Technologies Company Details
        11.6.2 Lithium Technologies Business Overview
        11.6.3 Lithium Technologies Social Customer Relationship Management (CRM) Software Introduction
        11.6.4 Lithium Technologies Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.6.5 Lithium Technologies Recent Developments
    11.7 Visible Technologies
        11.7.1 Visible Technologies Company Details
        11.7.2 Visible Technologies Business Overview
        11.7.3 Visible Technologies Social Customer Relationship Management (CRM) Software Introduction
        11.7.4 Visible Technologies Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.7.5 Visible Technologies Recent Developments
    11.8 Artesian Solutions
        11.8.1 Artesian Solutions Company Details
        11.8.2 Artesian Solutions Business Overview
        11.8.3 Artesian Solutions Social Customer Relationship Management (CRM) Software Introduction
        11.8.4 Artesian Solutions Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.8.5 Artesian Solutions Recent Developments
    11.9 Bazaarvoice
        11.9.1 Bazaarvoice Company Details
        11.9.2 Bazaarvoice Business Overview
        11.9.3 Bazaarvoice Social Customer Relationship Management (CRM) Software Introduction
        11.9.4 Bazaarvoice Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.9.5 Bazaarvoice Recent Developments
    11.10 QuestBack
        11.10.1 QuestBack Company Details
        11.10.2 QuestBack Business Overview
        11.10.3 QuestBack Social Customer Relationship Management (CRM) Software Introduction
        11.10.4 QuestBack Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.10.5 QuestBack Recent Developments
    11.11 Attensity Group
        11.11.1 Attensity Group Company Details
        11.11.2 Attensity Group Business Overview
        11.11.3 Attensity Group Social Customer Relationship Management (CRM) Software Introduction
        11.11.4 Attensity Group Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.11.5 Attensity Group Recent Developments
    11.12 Leaf Group
        11.12.1 Leaf Group Company Details
        11.12.2 Leaf Group Business Overview
        11.12.3 Leaf Group Social Customer Relationship Management (CRM) Software Introduction
        11.12.4 Leaf Group Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.12.5 Leaf Group Recent Developments
    11.13 Kana Software
        11.13.1 Kana Software Company Details
        11.13.2 Kana Software Business Overview
        11.13.3 Kana Software Social Customer Relationship Management (CRM) Software Introduction
        11.13.4 Kana Software Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022)
        11.13.5 Kana Software Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Author Details
    13.3 Disclaimer
List of Tables
    Table 1. Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
    Table 2. Key Players of Cloud-based
    Table 3. Key Players of On-premises
    Table 4. Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
    Table 5. Global Social Customer Relationship Management (CRM) Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global Social Customer Relationship Management (CRM) Software Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global Social Customer Relationship Management (CRM) Software Market Share by Region (2017-2022)
    Table 8. Global Social Customer Relationship Management (CRM) Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global Social Customer Relationship Management (CRM) Software Market Share by Region (2023-2028)
    Table 10. Social Customer Relationship Management (CRM) Software Market Trends
    Table 11. Social Customer Relationship Management (CRM) Software Market Drivers
    Table 12. Social Customer Relationship Management (CRM) Software Market Challenges
    Table 13. Social Customer Relationship Management (CRM) Software Market Restraints
    Table 14. Global Social Customer Relationship Management (CRM) Software Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global Social Customer Relationship Management (CRM) Software Revenue Share by Players (2017-2022)
    Table 16. Global Top Social Customer Relationship Management (CRM) Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Social Customer Relationship Management (CRM) Software as of 2021)
    Table 17. Ranking of Global Top Social Customer Relationship Management (CRM) Software Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by Social Customer Relationship Management (CRM) Software Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Social Customer Relationship Management (CRM) Software Product Solution and Service
    Table 21. Date of Enter into Social Customer Relationship Management (CRM) Software Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Type (2017-2022)
    Table 25. Global Social Customer Relationship Management (CRM) Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Type (2023-2028)
    Table 27. Global Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global Social Customer Relationship Management (CRM) Software Revenue Share by Application (2017-2022)
    Table 29. Global Social Customer Relationship Management (CRM) Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global Social Customer Relationship Management (CRM) Software Revenue Share by Application (2023-2028)
    Table 31. North America Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 32. North America Social Customer Relationship Management (CRM) Software Market Size by Type (2023-2028) & (US$ Million)
    Table 33. North America Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 34. North America Social Customer Relationship Management (CRM) Software Market Size by Application (2023-2028) & (US$ Million)
    Table 35. North America Social Customer Relationship Management (CRM) Software Market Size by Country (2017-2022) & (US$ Million)
    Table 36. North America Social Customer Relationship Management (CRM) Software Market Size by Country (2023-2028) & (US$ Million)
    Table 37. Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 38. Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2023-2028) & (US$ Million)
    Table 39. Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 40. Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2023-2028) & (US$ Million)
    Table 41. Europe Social Customer Relationship Management (CRM) Software Market Size by Country (2017-2022) & (US$ Million)
    Table 42. Europe Social Customer Relationship Management (CRM) Software Market Size by Country (2023-2028) & (US$ Million)
    Table 43. Asia Pacific Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 44. Asia Pacific Social Customer Relationship Management (CRM) Software Market Size by Type (2023-2028) & (US$ Million)
    Table 45. Asia Pacific Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 46. Asia Pacific Social Customer Relationship Management (CRM) Software Market Size by Application (2023-2028) & (US$ Million)
    Table 47. Asia Pacific Social Customer Relationship Management (CRM) Software Market Size by Region (2017-2022) & (US$ Million)
    Table 48. Asia Pacific Social Customer Relationship Management (CRM) Software Market Size by Region (2023-2028) & (US$ Million)
    Table 49. Latin America Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 50. Latin America Social Customer Relationship Management (CRM) Software Market Size by Type (2023-2028) & (US$ Million)
    Table 51. Latin America Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 52. Latin America Social Customer Relationship Management (CRM) Software Market Size by Application (2023-2028) & (US$ Million)
    Table 53. Latin America Social Customer Relationship Management (CRM) Software Market Size by Country (2017-2022) & (US$ Million)
    Table 54. Latin America Social Customer Relationship Management (CRM) Software Market Size by Country (2023-2028) & (US$ Million)
    Table 55. Middle East and Africa Social Customer Relationship Management (CRM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 56. Middle East and Africa Social Customer Relationship Management (CRM) Software Market Size by Type (2023-2028) & (US$ Million)
    Table 57. Middle East and Africa Social Customer Relationship Management (CRM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 58. Middle East and Africa Social Customer Relationship Management (CRM) Software Market Size by Application (2023-2028) & (US$ Million)
    Table 59. Middle East and Africa Social Customer Relationship Management (CRM) Software Market Size by Country (2017-2022) & (US$ Million)
    Table 60. Middle East and Africa Social Customer Relationship Management (CRM) Software Market Size by Country (2023-2028) & (US$ Million)
    Table 61. Salesforce.com Company Details
    Table 62. Salesforce.com Business Overview
    Table 63. Salesforce.com Social Customer Relationship Management (CRM) Software Product
    Table 64. Salesforce.com Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 65. Salesforce.com Recent Developments
    Table 66. SAP AG Company Details
    Table 67. SAP AG Business Overview
    Table 68. SAP AG Social Customer Relationship Management (CRM) Software Product
    Table 69. SAP AG Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 70. SAP AG Recent Developments
    Table 71. Oracle Company Details
    Table 72. Oracle Business Overview
    Table 73. Oracle Social Customer Relationship Management (CRM) Software Product
    Table 74. Oracle Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 75. Oracle Recent Developments
    Table 76. Microsoft Dynamics CRM Company Details
    Table 77. Microsoft Dynamics CRM Business Overview
    Table 78. Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Product
    Table 79. Microsoft Dynamics CRM Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 80. Microsoft Dynamics CRM Recent Developments
    Table 81. Jive Software Company Details
    Table 82. Jive Software Business Overview
    Table 83. Jive Software Social Customer Relationship Management (CRM) Software Product
    Table 84. Jive Software Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 85. Jive Software Recent Developments
    Table 86. Lithium Technologies Company Details
    Table 87. Lithium Technologies Business Overview
    Table 88. Lithium Technologies Social Customer Relationship Management (CRM) Software Product
    Table 89. Lithium Technologies Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 90. Lithium Technologies Recent Developments
    Table 91. Visible Technologies Company Details
    Table 92. Visible Technologies Business Overview
    Table 93. Visible Technologies Social Customer Relationship Management (CRM) Software Product
    Table 94. Visible Technologies Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 95. Visible Technologies Recent Developments
    Table 96. Artesian Solutions Company Details
    Table 97. Artesian Solutions Business Overview
    Table 98. Artesian Solutions Social Customer Relationship Management (CRM) Software Product
    Table 99. Artesian Solutions Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 100. Artesian Solutions Recent Developments
    Table 101. Bazaarvoice Company Details
    Table 102. Bazaarvoice Business Overview
    Table 103. Bazaarvoice Social Customer Relationship Management (CRM) Software Product
    Table 104. Bazaarvoice Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 105. Bazaarvoice Recent Developments
    Table 106. QuestBack Company Details
    Table 107. QuestBack Business Overview
    Table 108. QuestBack Social Customer Relationship Management (CRM) Software Product
    Table 109. QuestBack Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 110. QuestBack Recent Developments
    Table 111. Attensity Group Company Details
    Table 112. Attensity Group Business Overview
    Table 113. Attensity Group Social Customer Relationship Management (CRM) Software Product
    Table 114. Attensity Group Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 115. Attensity Group Recent Developments
    Table 116. Leaf Group Company Details
    Table 117. Leaf Group Business Overview
    Table 118. Leaf Group Social Customer Relationship Management (CRM) Software Product
    Table 119. Leaf Group Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 120. Leaf Group Recent Developments
    Table 121. Kana Software Company Details
    Table 122. Kana Software Business Overview
    Table 123. Kana Software Social Customer Relationship Management (CRM) Software Product
    Table 124. Kana Software Revenue in Social Customer Relationship Management (CRM) Software Business (2017-2022) & (US$ Million)
    Table 125. Kana Software Recent Developments
    Table 126. Research Programs/Design for This Report
    Table 127. Key Data Information from Secondary Sources
    Table 128. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Social Customer Relationship Management (CRM) Software Market Share by Type: 2021 VS 2028
    Figure 2. Cloud-based Features
    Figure 3. On-premises Features
    Figure 4. Global Social Customer Relationship Management (CRM) Software Market Share by Application: 2021 VS 2028
    Figure 5. SMEs Case Studies
    Figure 6. Large Enterprises Case Studies
    Figure 7. Others Case Studies
    Figure 8. Social Customer Relationship Management (CRM) Software Report Years Considered
    Figure 9. Global Social Customer Relationship Management (CRM) Software Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 10. Global Social Customer Relationship Management (CRM) Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 11. Global Social Customer Relationship Management (CRM) Software Market Share by Region: 2021 VS 2028
    Figure 12. Global Social Customer Relationship Management (CRM) Software Market Share by Players in 2021
    Figure 13. Global Top Social Customer Relationship Management (CRM) Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Social Customer Relationship Management (CRM) Software as of 2021)
    Figure 14. The Top 10 and 5 Players Market Share by Social Customer Relationship Management (CRM) Software Revenue in 2021
    Figure 15. North America Social Customer Relationship Management (CRM) Software Market Size YoY (2017-2028) & (US$ Million)
    Figure 16. North America Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2017-2028)
    Figure 17. North America Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2017-2028)
    Figure 18. North America Social Customer Relationship Management (CRM) Software Market Size Share by Country (2017-2028)
    Figure 19. United States Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 20. Canada Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 21. Europe Social Customer Relationship Management (CRM) Software Market Size YoY (2017-2028) & (US$ Million)
    Figure 22. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2017-2028)
    Figure 23. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2017-2028)
    Figure 24. Europe Social Customer Relationship Management (CRM) Software Market Size Share by Country (2017-2028)
    Figure 25. Germany Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. France Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. U.K. Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 28. Italy Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Russia Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. Nordic Countries Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Asia-Pacific Social Customer Relationship Management (CRM) Software Market Size YoY (2017-2028) & (US$ Million)
    Figure 32. Asia Pacific Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2017-2028)
    Figure 33. Asia Pacific Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2017-2028)
    Figure 34. Asia Pacific Social Customer Relationship Management (CRM) Software Market Size Share by Region (2017-2028)
    Figure 35. China Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 36. Japan Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. South Korea Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Southeast Asia Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. India Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 40. Australia Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
List of Figures
    Figure 41. Latin America Social Customer Relationship Management (CRM) Software Market Size YoY (2017-2028) & (US$ Million)
    Figure 42. Latin America Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2017-2028)
    Figure 43. Latin America Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2017-2028)
    Figure 44. Latin America Social Customer Relationship Management (CRM) Software Market Size Share by Country (2017-2028)
    Figure 45. Mexico Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 46. Brazil Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 47. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size YoY (2017-2028) & (US$ Million)
    Figure 48. Middle East and Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2017-2028)
    Figure 49. Middle East and Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2017-2028)
    Figure 50. Middle East and Africa Social Customer Relationship Management (CRM) Software Market Size Share by Country (2017-2028)
    Figure 51. Turkey Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 52. Saudi Arabia Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 53. UAE Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 54. Salesforce.com Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 55. SAP AG Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 56. Oracle Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 57. Microsoft Dynamics CRM Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 58. Jive Software Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 59. Lithium Technologies Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 60. Visible Technologies Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 61. Artesian Solutions Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 62. Bazaarvoice Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 63. QuestBack Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 64. Attensity Group Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 65. Leaf Group Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 66. Kana Software Revenue Growth Rate in Social Customer Relationship Management (CRM) Software Business (2017-2022)
    Figure 67. Bottom-up and Top-down Approaches for This Report
    Figure 68. Data Triangulation
    Figure 69. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
Salesforce.com
SAP AG
Oracle
Microsoft Dynamics CRM
Jive Software
Lithium Technologies
Visible Technologies
Artesian Solutions
Bazaarvoice
QuestBack
Attensity Group
Leaf Group
Kana Software
Frequently Asked Questions
Social Customer Relationship Management (CRM) Software report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Social Customer Relationship Management (CRM) Software report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Social Customer Relationship Management (CRM) Software report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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