Global Digital Customer Service Platform Market Research Report 2024

Report ID: 1380780 | Published Date: Jan 2025 | No. of Page: 108 | Base Year: 2024 | Rating: 4.4 | Webstory: Check our Web story
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1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Digital Customer Service Platform Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 Cloud Based
        1.2.3 On Premises
    1.3 Market by Application
        1.3.1 Global Digital Customer Service Platform Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 Large Enterprises
        1.3.3 SMEs
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Digital Customer Service Platform Market Perspective (2017-2028)
    2.2 Digital Customer Service Platform Growth Trends by Region
        2.2.1 Digital Customer Service Platform Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Digital Customer Service Platform Historic Market Size by Region (2017-2022)
        2.2.3 Digital Customer Service Platform Forecasted Market Size by Region (2023-2028)
    2.3 Digital Customer Service Platform Market Dynamics
        2.3.1 Digital Customer Service Platform Industry Trends
        2.3.2 Digital Customer Service Platform Market Drivers
        2.3.3 Digital Customer Service Platform Market Challenges
        2.3.4 Digital Customer Service Platform Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Digital Customer Service Platform Players by Revenue
        3.1.1 Global Top Digital Customer Service Platform Players by Revenue (2017-2022)
        3.1.2 Global Digital Customer Service Platform Revenue Market Share by Players (2017-2022)
    3.2 Global Digital Customer Service Platform Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Digital Customer Service Platform Revenue
    3.4 Global Digital Customer Service Platform Market Concentration Ratio
        3.4.1 Global Digital Customer Service Platform Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Digital Customer Service Platform Revenue in 2021
    3.5 Digital Customer Service Platform Key Players Head office and Area Served
    3.6 Key Players Digital Customer Service Platform Product Solution and Service
    3.7 Date of Enter into Digital Customer Service Platform Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Digital Customer Service Platform Breakdown Data by Type
    4.1 Global Digital Customer Service Platform Historic Market Size by Type (2017-2022)
    4.2 Global Digital Customer Service Platform Forecasted Market Size by Type (2023-2028)
5 Digital Customer Service Platform Breakdown Data by Application
    5.1 Global Digital Customer Service Platform Historic Market Size by Application (2017-2022)
    5.2 Global Digital Customer Service Platform Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Digital Customer Service Platform Market Size (2017-2028)
    6.2 North America Digital Customer Service Platform Market Size by Country (2017-2022)
    6.3 North America Digital Customer Service Platform Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe Digital Customer Service Platform Market Size (2017-2028)
    7.2 Europe Digital Customer Service Platform Market Size by Country (2017-2022)
    7.3 Europe Digital Customer Service Platform Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Digital Customer Service Platform Market Size (2017-2028)
    8.2 Asia-Pacific Digital Customer Service Platform Market Size by Country (2017-2022)
    8.3 Asia-Pacific Digital Customer Service Platform Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America Digital Customer Service Platform Market Size (2017-2028)
    9.2 Latin America Digital Customer Service Platform Market Size by Country (2017-2022)
    9.3 Latin America Digital Customer Service Platform Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Digital Customer Service Platform Market Size (2017-2028)
    10.2 Middle East & Africa Digital Customer Service Platform Market Size by Country (2017-2022)
    10.3 Middle East & Africa Digital Customer Service Platform Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 Zendesk
        11.1.1 Zendesk Company Detail
        11.1.2 Zendesk Business Overview
        11.1.3 Zendesk Digital Customer Service Platform Introduction
        11.1.4 Zendesk Revenue in Digital Customer Service Platform Business (2017-2022)
        11.1.5 Zendesk Recent Development
    11.2 Zoho Corporation
        11.2.1 Zoho Corporation Company Detail
        11.2.2 Zoho Corporation Business Overview
        11.2.3 Zoho Corporation Digital Customer Service Platform Introduction
        11.2.4 Zoho Corporation Revenue in Digital Customer Service Platform Business (2017-2022)
        11.2.5 Zoho Corporation Recent Development
    11.3 Intercom
        11.3.1 Intercom Company Detail
        11.3.2 Intercom Business Overview
        11.3.3 Intercom Digital Customer Service Platform Introduction
        11.3.4 Intercom Revenue in Digital Customer Service Platform Business (2017-2022)
        11.3.5 Intercom Recent Development
    11.4 HubSpot
        11.4.1 HubSpot Company Detail
        11.4.2 HubSpot Business Overview
        11.4.3 HubSpot Digital Customer Service Platform Introduction
        11.4.4 HubSpot Revenue in Digital Customer Service Platform Business (2017-2022)
        11.4.5 HubSpot Recent Development
    11.5 Freshworks
        11.5.1 Freshworks Company Detail
        11.5.2 Freshworks Business Overview
        11.5.3 Freshworks Digital Customer Service Platform Introduction
        11.5.4 Freshworks Revenue in Digital Customer Service Platform Business (2017-2022)
        11.5.5 Freshworks Recent Development
    11.6 Gladly
        11.6.1 Gladly Company Detail
        11.6.2 Gladly Business Overview
        11.6.3 Gladly Digital Customer Service Platform Introduction
        11.6.4 Gladly Revenue in Digital Customer Service Platform Business (2017-2022)
        11.6.5 Gladly Recent Development
    11.7 QualityUnit
        11.7.1 QualityUnit Company Detail
        11.7.2 QualityUnit Business Overview
        11.7.3 QualityUnit Digital Customer Service Platform Introduction
        11.7.4 QualityUnit Revenue in Digital Customer Service Platform Business (2017-2022)
        11.7.5 QualityUnit Recent Development
    11.8 Salesforce
        11.8.1 Salesforce Company Detail
        11.8.2 Salesforce Business Overview
        11.8.3 Salesforce Digital Customer Service Platform Introduction
        11.8.4 Salesforce Revenue in Digital Customer Service Platform Business (2017-2022)
        11.8.5 Salesforce Recent Development
    11.9 Help Scout
        11.9.1 Help Scout Company Detail
        11.9.2 Help Scout Business Overview
        11.9.3 Help Scout Digital Customer Service Platform Introduction
        11.9.4 Help Scout Revenue in Digital Customer Service Platform Business (2017-2022)
        11.9.5 Help Scout Recent Development
    11.10 GoDaddy
        11.10.1 GoDaddy Company Detail
        11.10.2 GoDaddy Business Overview
        11.10.3 GoDaddy Digital Customer Service Platform Introduction
        11.10.4 GoDaddy Revenue in Digital Customer Service Platform Business (2017-2022)
        11.10.5 GoDaddy Recent Development
    11.11 Kustomer
        11.11.1 Kustomer Company Detail
        11.11.2 Kustomer Business Overview
        11.11.3 Kustomer Digital Customer Service Platform Introduction
        11.11.4 Kustomer Revenue in Digital Customer Service Platform Business (2017-2022)
        11.11.5 Kustomer Recent Development
    11.12 Gorgias
        11.12.1 Gorgias Company Detail
        11.12.2 Gorgias Business Overview
        11.12.3 Gorgias Digital Customer Service Platform Introduction
        11.12.4 Gorgias Revenue in Digital Customer Service Platform Business (2017-2022)
        11.12.5 Gorgias Recent Development
    11.13 Wix
        11.13.1 Wix Company Detail
        11.13.2 Wix Business Overview
        11.13.3 Wix Digital Customer Service Platform Introduction
        11.13.4 Wix Revenue in Digital Customer Service Platform Business (2017-2022)
        11.13.5 Wix Recent Development
    11.14 Helpshift
        11.14.1 Helpshift Company Detail
        11.14.2 Helpshift Business Overview
        11.14.3 Helpshift Digital Customer Service Platform Introduction
        11.14.4 Helpshift Revenue in Digital Customer Service Platform Business (2017-2022)
        11.14.5 Helpshift Recent Development
    11.15 Saas Labs
        11.15.1 Saas Labs Company Detail
        11.15.2 Saas Labs Business Overview
        11.15.3 Saas Labs Digital Customer Service Platform Introduction
        11.15.4 Saas Labs Revenue in Digital Customer Service Platform Business (2017-2022)
        11.15.5 Saas Labs Recent Development
    11.16 Sprinklr
        11.16.1 Sprinklr Company Detail
        11.16.2 Sprinklr Business Overview
        11.16.3 Sprinklr Digital Customer Service Platform Introduction
        11.16.4 Sprinklr Revenue in Digital Customer Service Platform Business (2017-2022)
        11.16.5 Sprinklr Recent Development
    11.17 Richpanel
        11.17.1 Richpanel Company Detail
        11.17.2 Richpanel Business Overview
        11.17.3 Richpanel Digital Customer Service Platform Introduction
        11.17.4 Richpanel Revenue in Digital Customer Service Platform Business (2017-2022)
        11.17.5 Richpanel Recent Development
    11.18 Crisp
        11.18.1 Crisp Company Detail
        11.18.2 Crisp Business Overview
        11.18.3 Crisp Digital Customer Service Platform Introduction
        11.18.4 Crisp Revenue in Digital Customer Service Platform Business (2017-2022)
        11.18.5 Crisp Recent Development
    11.19 LiveHelpNow
        11.19.1 LiveHelpNow Company Detail
        11.19.2 LiveHelpNow Business Overview
        11.19.3 LiveHelpNow Digital Customer Service Platform Introduction
        11.19.4 LiveHelpNow Revenue in Digital Customer Service Platform Business (2017-2022)
        11.19.5 LiveHelpNow Recent Development
    11.20 RingCentral
        11.20.1 RingCentral Company Detail
        11.20.2 RingCentral Business Overview
        11.20.3 RingCentral Digital Customer Service Platform Introduction
        11.20.4 RingCentral Revenue in Digital Customer Service Platform Business (2017-2022)
        11.20.5 RingCentral Recent Development
    11.21 HappyFox
        11.21.1 HappyFox Company Detail
        11.21.2 HappyFox Business Overview
        11.21.3 HappyFox Digital Customer Service Platform Introduction
        11.21.4 HappyFox Revenue in Digital Customer Service Platform Business (2017-2022)
        11.21.5 HappyFox Recent Development
    11.22 Zowie.ai
        11.22.1 Zowie.ai Company Detail
        11.22.2 Zowie.ai Business Overview
        11.22.3 Zowie.ai Digital Customer Service Platform Introduction
        11.22.4 Zowie.ai Revenue in Digital Customer Service Platform Business (2017-2022)
        11.22.5 Zowie.ai Recent Development
    11.23 ProProfs
        11.23.1 ProProfs Company Detail
        11.23.2 ProProfs Business Overview
        11.23.3 ProProfs Digital Customer Service Platform Introduction
        11.23.4 ProProfs Revenue in Digital Customer Service Platform Business (2017-2022)
        11.23.5 ProProfs Recent Development
    11.24 Acquire
        11.24.1 Acquire Company Detail
        11.24.2 Acquire Business Overview
        11.24.3 Acquire Digital Customer Service Platform Introduction
        11.24.4 Acquire Revenue in Digital Customer Service Platform Business (2017-2022)
        11.24.5 Acquire Recent Development
    11.25 Glia
        11.25.1 Glia Company Detail
        11.25.2 Glia Business Overview
        11.25.3 Glia Digital Customer Service Platform Introduction
        11.25.4 Glia Revenue in Digital Customer Service Platform Business (2017-2022)
        11.25.5 Glia Recent Development
    11.26 ServiceNow
        11.26.1 ServiceNow Company Detail
        11.26.2 ServiceNow Business Overview
        11.26.3 ServiceNow Digital Customer Service Platform Introduction
        11.26.4 ServiceNow Revenue in Digital Customer Service Platform Business (2017-2022)
        11.26.5 ServiceNow Recent Development
    11.27 Oracle
        11.27.1 Oracle Company Detail
        11.27.2 Oracle Business Overview
        11.27.3 Oracle Digital Customer Service Platform Introduction
        11.27.4 Oracle Revenue in Digital Customer Service Platform Business (2017-2022)
        11.27.5 Oracle Recent Development
    11.28 ESW Capital
        11.28.1 ESW Capital Company Detail
        11.28.2 ESW Capital Business Overview
        11.28.3 ESW Capital Digital Customer Service Platform Introduction
        11.28.4 ESW Capital Revenue in Digital Customer Service Platform Business (2017-2022)
        11.28.5 ESW Capital Recent Development
    11.29 Deskpro
        11.29.1 Deskpro Company Detail
        11.29.2 Deskpro Business Overview
        11.29.3 Deskpro Digital Customer Service Platform Introduction
        11.29.4 Deskpro Revenue in Digital Customer Service Platform Business (2017-2022)
        11.29.5 Deskpro Recent Development
    11.30 UseResponse
        11.30.1 UseResponse Company Detail
        11.30.2 UseResponse Business Overview
        11.30.3 UseResponse Digital Customer Service Platform Introduction
        11.30.4 UseResponse Revenue in Digital Customer Service Platform Business (2017-2022)
        11.30.5 UseResponse Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details

List of Tables
    Table 1. Global Digital Customer Service Platform Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of Cloud Based
    Table 3. Key Players of On Premises
    Table 4. Global Digital Customer Service Platform Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 5. Global Digital Customer Service Platform Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global Digital Customer Service Platform Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global Digital Customer Service Platform Market Share by Region (2017-2022)
    Table 8. Global Digital Customer Service Platform Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global Digital Customer Service Platform Market Share by Region (2023-2028)
    Table 10. Digital Customer Service Platform Market Trends
    Table 11. Digital Customer Service Platform Market Drivers
    Table 12. Digital Customer Service Platform Market Challenges
    Table 13. Digital Customer Service Platform Market Restraints
    Table 14. Global Digital Customer Service Platform Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global Digital Customer Service Platform Market Share by Players (2017-2022)
    Table 16. Global Top Digital Customer Service Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Digital Customer Service Platform as of 2021)
    Table 17. Ranking of Global Top Digital Customer Service Platform Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by Digital Customer Service Platform Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Digital Customer Service Platform Product Solution and Service
    Table 21. Date of Enter into Digital Customer Service Platform Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Digital Customer Service Platform Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global Digital Customer Service Platform Revenue Market Share by Type (2017-2022)
    Table 25. Global Digital Customer Service Platform Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global Digital Customer Service Platform Revenue Market Share by Type (2023-2028)
    Table 27. Global Digital Customer Service Platform Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global Digital Customer Service Platform Revenue Market Share by Application (2017-2022)
    Table 29. Global Digital Customer Service Platform Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global Digital Customer Service Platform Revenue Market Share by Application (2023-2028)
    Table 31. North America Digital Customer Service Platform Market Size by Country (2017-2022) & (US$ Million)
    Table 32. North America Digital Customer Service Platform Market Size by Country (2023-2028) & (US$ Million)
    Table 33. Europe Digital Customer Service Platform Market Size by Country (2017-2022) & (US$ Million)
    Table 34. Europe Digital Customer Service Platform Market Size by Country (2023-2028) & (US$ Million)
    Table 35. Asia-Pacific Digital Customer Service Platform Market Size by Region (2017-2022) & (US$ Million)
    Table 36. Asia-Pacific Digital Customer Service Platform Market Size by Region (2023-2028) & (US$ Million)
    Table 37. Latin America Digital Customer Service Platform Market Size by Country (2017-2022) & (US$ Million)
    Table 38. Latin America Digital Customer Service Platform Market Size by Country (2023-2028) & (US$ Million)
    Table 39. Middle East & Africa Digital Customer Service Platform Market Size by Country (2017-2022) & (US$ Million)
    Table 40. Middle East & Africa Digital Customer Service Platform Market Size by Country (2023-2028) & (US$ Million)
    Table 41. Zendesk Company Detail
    Table 42. Zendesk Business Overview
    Table 43. Zendesk Digital Customer Service Platform Product
    Table 44. Zendesk Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 45. Zendesk Recent Development
    Table 46. Zoho Corporation Company Detail
    Table 47. Zoho Corporation Business Overview
    Table 48. Zoho Corporation Digital Customer Service Platform Product
    Table 49. Zoho Corporation Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 50. Zoho Corporation Recent Development
    Table 51. Intercom Company Detail
    Table 52. Intercom Business Overview
    Table 53. Intercom Digital Customer Service Platform Product
    Table 54. Intercom Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 55. Intercom Recent Development
    Table 56. HubSpot Company Detail
    Table 57. HubSpot Business Overview
    Table 58. HubSpot Digital Customer Service Platform Product
    Table 59. HubSpot Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 60. HubSpot Recent Development
    Table 61. Freshworks Company Detail
    Table 62. Freshworks Business Overview
    Table 63. Freshworks Digital Customer Service Platform Product
    Table 64. Freshworks Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 65. Freshworks Recent Development
    Table 66. Gladly Company Detail
    Table 67. Gladly Business Overview
    Table 68. Gladly Digital Customer Service Platform Product
    Table 69. Gladly Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 70. Gladly Recent Development
    Table 71. QualityUnit Company Detail
    Table 72. QualityUnit Business Overview
    Table 73. QualityUnit Digital Customer Service Platform Product
    Table 74. QualityUnit Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 75. QualityUnit Recent Development
    Table 76. Salesforce Company Detail
    Table 77. Salesforce Business Overview
    Table 78. Salesforce Digital Customer Service Platform Product
    Table 79. Salesforce Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 80. Salesforce Recent Development
    Table 81. Help Scout Company Detail
    Table 82. Help Scout Business Overview
    Table 83. Help Scout Digital Customer Service Platform Product
    Table 84. Help Scout Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 85. Help Scout Recent Development
    Table 86. GoDaddy Company Detail
    Table 87. GoDaddy Business Overview
    Table 88. GoDaddy Digital Customer Service Platform Product
    Table 89. GoDaddy Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 90. GoDaddy Recent Development
    Table 91. Kustomer Company Detail
    Table 92. Kustomer Business Overview
    Table 93. Kustomer Digital Customer Service PlatformProduct
    Table 94. Kustomer Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 95. Kustomer Recent Development
    Table 96. Gorgias Company Detail
    Table 97. Gorgias Business Overview
    Table 98. Gorgias Digital Customer Service PlatformProduct
    Table 99. Gorgias Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 100. Gorgias Recent Development
    Table 101. Wix Company Detail
    Table 102. Wix Business Overview
    Table 103. Wix Digital Customer Service PlatformProduct
    Table 104. Wix Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 105. Wix Recent Development
    Table 106. Helpshift Company Detail
    Table 107. Helpshift Business Overview
    Table 108. Helpshift Digital Customer Service PlatformProduct
    Table 109. Helpshift Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 110. Helpshift Recent Development
    Table 111. Saas Labs Company Detail
    Table 112. Saas Labs Business Overview
    Table 113. Saas Labs Digital Customer Service PlatformProduct
    Table 114. Saas Labs Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 115. Saas Labs Recent Development
    Table 116. Sprinklr Company Detail
    Table 117. Sprinklr Business Overview
    Table 118. Sprinklr Digital Customer Service PlatformProduct
    Table 119. Sprinklr Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 120. Sprinklr Recent Development
    Table 121. Richpanel Company Detail
    Table 122. Richpanel Business Overview
    Table 123. Richpanel Digital Customer Service PlatformProduct
    Table 124. Richpanel Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 125. Richpanel Recent Development
    Table 126. Crisp Company Detail
    Table 127. Crisp Business Overview
    Table 128. Crisp Digital Customer Service PlatformProduct
    Table 129. Crisp Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 130. Crisp Recent Development
    Table 131. LiveHelpNow Company Detail
    Table 132. LiveHelpNow Business Overview
    Table 133. LiveHelpNow Digital Customer Service PlatformProduct
    Table 134. LiveHelpNow Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 135. LiveHelpNow Recent Development
    Table 136. RingCentral Company Detail
    Table 137. RingCentral Business Overview
    Table 138. RingCentral Digital Customer Service PlatformProduct
    Table 139. RingCentral Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 140. RingCentral Recent Development
    Table 141. HappyFox Company Detail
    Table 142. HappyFox Business Overview
    Table 143. HappyFox Digital Customer Service PlatformProduct
    Table 144. HappyFox Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 145. HappyFox Recent Development
    Table 146. Zowie.ai Company Detail
    Table 147. Zowie.ai Business Overview
    Table 148. Zowie.ai Digital Customer Service PlatformProduct
    Table 149. Zowie.ai Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 150. Zowie.ai Recent Development
    Table 151. ProProfs Company Detail
    Table 152. ProProfs Business Overview
    Table 153. ProProfs Digital Customer Service PlatformProduct
    Table 154. ProProfs Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 155. ProProfs Recent Development
    Table 156. Acquire Company Detail
    Table 157. Acquire Business Overview
    Table 158. Acquire Digital Customer Service PlatformProduct
    Table 159. Acquire Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 160. Acquire Recent Development
    Table 161. Glia Company Detail
    Table 162. Glia Business Overview
    Table 163. Glia Digital Customer Service PlatformProduct
    Table 164. Glia Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 165. Glia Recent Development
    Table 166. ServiceNow Company Detail
    Table 167. ServiceNow Business Overview
    Table 168. ServiceNow Digital Customer Service PlatformProduct
    Table 169. ServiceNow Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 170. ServiceNow Recent Development
    Table 171. Oracle Company Detail
    Table 172. Oracle Business Overview
    Table 173. Oracle Digital Customer Service PlatformProduct
    Table 174. Oracle Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 175. Oracle Recent Development
    Table 176. ESW Capital Company Detail
    Table 177. ESW Capital Business Overview
    Table 178. ESW Capital Digital Customer Service PlatformProduct
    Table 179. ESW Capital Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 180. ESW Capital Recent Development
    Table 181. Deskpro Company Detail
    Table 182. Deskpro Business Overview
    Table 183. Deskpro Digital Customer Service PlatformProduct
    Table 184. Deskpro Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 185. Deskpro Recent Development
    Table 186. UseResponse Company Detail
    Table 187. UseResponse Business Overview
    Table 188. UseResponse Digital Customer Service PlatformProduct
    Table 189. UseResponse Revenue in Digital Customer Service Platform Business (2017-2022) & (US$ Million)
    Table 190. UseResponse Recent Development
    Table 191. Research Programs/Design for This Report
    Table 192. Key Data Information from Secondary Sources
    Table 193. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Digital Customer Service Platform Market Share by Type: 2021 VS 2028
    Figure 2. Cloud Based Features
    Figure 3. On Premises Features
    Figure 4. Global Digital Customer Service Platform Market Share by Application in 2021 & 2028
    Figure 5. Large Enterprises Case Studies
    Figure 6. SMEs Case Studies
    Figure 7. Digital Customer Service Platform Report Years Considered
    Figure 8. Global Digital Customer Service Platform Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 9. Global Digital Customer Service Platform Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 10. Global Digital Customer Service Platform Market Share by Region: 2021 VS 2028
    Figure 11. Global Digital Customer Service Platform Market Share by Players in 2021
    Figure 12. Global Top Digital Customer Service Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Digital Customer Service Platform as of 2021)
    Figure 13. The Top 10 and 5 Players Market Share by Digital Customer Service Platform Revenue in 2021
    Figure 14. North America Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 15. North America Digital Customer Service Platform Market Share by Country (2017-2028)
    Figure 16. United States Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 17. Canada Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 18. Europe Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 19. Europe Digital Customer Service Platform Market Share by Country (2017-2028)
    Figure 20. Germany Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 21. France Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. U.K. Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 23. Italy Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 24. Russia Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. Nordic Countries Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. Asia-Pacific Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Asia-Pacific Digital Customer Service Platform Market Share by Region (2017-2028)
    Figure 28. China Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Japan Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. South Korea Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Southeast Asia Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. India Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. Australia Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. Latin America Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Latin America Digital Customer Service Platform Market Share by Country (2017-2028)
    Figure 36. Mexico Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Brazil Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Middle East & Africa Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Middle East & Africa Digital Customer Service Platform Market Share by Country (2017-2028)
    Figure 40. Turkey Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Saudi Arabia Digital Customer Service Platform Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. Zendesk Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 43. Zoho Corporation Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 44. Intercom Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 45. HubSpot Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 46. Freshworks Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 47. Gladly Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 48. QualityUnit Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 49. Salesforce Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 50. Help Scout Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 51. GoDaddy Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 52. Kustomer Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 53. Gorgias Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 54. Wix Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 55. Helpshift Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 56. Saas Labs Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 57. Sprinklr Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 58. Richpanel Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 59. Crisp Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 60. LiveHelpNow Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 61. RingCentral Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 62. HappyFox Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 63. Zowie.ai Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 64. ProProfs Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 65. Acquire Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 66. Glia Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 67. ServiceNow Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 68. Oracle Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 69. ESW Capital Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 70. Deskpro Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 71. UseResponse Revenue Growth Rate in Digital Customer Service Platform Business (2017-2022)
    Figure 72. Bottom-up and Top-down Approaches for This Report
    Figure 73. Data Triangulation
    Figure 74. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
Zendesk
Zoho Corporation
Intercom
HubSpot
Freshworks
Gladly
QualityUnit
Salesforce
Help Scout
GoDaddy
Kustomer
Gorgias
Wix
Helpshift
Saas Labs
Sprinklr
Richpanel
Crisp
LiveHelpNow
RingCentral
HappyFox
Zowie.ai
ProProfs
Acquire
Glia
ServiceNow
Oracle
ESW Capital
Deskpro
UseResponse
Frequently Asked Questions
Digital Customer Service Platform report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Digital Customer Service Platform report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Digital Customer Service Platform report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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