This report contains market size and forecasts of Outsourced Customer Care Services in Global, including the following market information:
Global Outsourced Customer Care Services Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Outsourced Customer Care Services market was valued at 70530 million in 2021 and is projected to reach US$ 88260 million by 2028, at a CAGR of 3.3% during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
CRM Technology Hosting Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Outsourced Customer Care Services include Sykes Enterprises, Synnex Corporation, TeleTech Holdings Inc., Teleperformance, Transcom Worldwide, West Corporation, Infosys, SPi Global and StarTek Inc., etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Outsourced Customer Care Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Outsourced Customer Care Services Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Outsourced Customer Care Services Market Segment Percentages, by Type, 2021 (%)
CRM Technology Hosting
Fulfillment/Logistics
Customer Interaction
Global Outsourced Customer Care Services Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Outsourced Customer Care Services Market Segment Percentages, by Application, 2021 (%)
Pharma & Healthcare
Food & Beverages
Chemical & Material
Construction
Logistics
Other
Global Outsourced Customer Care Services Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Outsourced Customer Care Services Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Outsourced Customer Care Services revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Outsourced Customer Care Services revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Sykes Enterprises
Synnex Corporation
TeleTech Holdings Inc.
Teleperformance
Transcom Worldwide
West Corporation
Infosys
SPi Global
StarTek Inc.
Expert Global Solutions
Accenture
Amdocs
Aegis
Alorica
Sitel Worldwide Corporation
Convergys Corporation