Customer Relationship Management Software Market, Global Outlook and Forecast 2023-2028

Report ID: 1145761 | Published Date: Jan 2025 | No. of Page: 119 | Base Year: 2024 | Rating: 4.2 | Webstory: Check our Web story

This report contains market size and forecasts of Customer Relationship Management Software in Global, including the following market information:
Global Customer Relationship Management Software Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Customer Relationship Management Software market was valued at 30860 million in 2021 and is projected to reach US$ 42780 million by 2028, at a CAGR of 4.8% during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Cloud-based Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Customer Relationship Management Software include Salesforce, Microsoft, Adobe Marketing Cloud, monday.com, Zoho, Oracle, SAP, Zendesk and Nextiva CRM, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Customer Relationship Management Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Customer Relationship Management Software Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Customer Relationship Management Software Market Segment Percentages, by Type, 2021 (%)
Cloud-based
On-premises
Global Customer Relationship Management Software Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Customer Relationship Management Software Market Segment Percentages, by Application, 2021 (%)
BFSI
Healthcare
Consumer
Retail
Industrial Products and Construction
Other
Global Customer Relationship Management Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Customer Relationship Management Software Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Customer Relationship Management Software revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Customer Relationship Management Software revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Salesforce
Microsoft
Adobe Marketing Cloud
monday.com
Zoho
Oracle
SAP
Zendesk
Nextiva CRM
Thryv
HubSpot
ActiveCampaign
Freshworks
Pipedrive
Pipeliner
Nimble
Epsilon
Genesys
Mailchimp
Verint
Shopify

Frequently Asked Questions
Customer Relationship Management Software Market In Global report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Customer Relationship Management Software Market In Global report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Customer Relationship Management Software Market In Global report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

Related Reports